Last Updated: September 23, 2026
ZU Associates respects your privacy and is committed to protecting the personal information you provide when using our website, requesting a vehicle transport quote, contacting our team, or using our car hauling services.
This Privacy Policy explains what information we collect, how we use it, how it may be shared, and the choices available to you regarding your information.
1. Information We Collect
We may collect personal information that you voluntarily provide when you request a quote, contact us, or use our vehicle transportation services.
This may include your full name, email address, phone number, pickup and delivery ZIP codes, requested pickup date, vehicle year, make, model, vehicle condition, transport type, and any other information you submit through our forms or communications. We may also automatically collect certain technical information, such as your IP address, browser type, device information, referring pages, pages visited, and general website usage data.
This may include your full name, email address, phone number, pickup and delivery ZIP codes, requested pickup date, vehicle year, make, model, vehicle condition, transport type, and any other information you submit through our forms or communications. We may also automatically collect certain technical information, such as your IP address, browser type, device information, referring pages, pages visited, and general website usage data.
2. How We Use Your Information
We may use your information to provide vehicle transport quotes, arrange pickup and delivery, communicate with you, coordinate with carriers, provide shipment updates, respond to customer support requests, improve our website and services, maintain business records, prevent fraudulent activity, and comply with applicable legal requirements.
3. Vehicle Transport Information
Vehicle and transportation details are collected only as necessary to prepare quotes, arrange transportation, coordinate pickup and delivery, and complete requested auto transport services.
This may include vehicle details, transport preferences, scheduling information, pickup location, and delivery location.
This may include vehicle details, transport preferences, scheduling information, pickup location, and delivery location.
4. SMS and Text Message Communications
If you provide your mobile phone number and consent to receive SMS messages, ZU Associates may send you text messages related to your vehicle transport request.
These communications may include quote information, scheduling, pickup coordination, delivery updates, shipment status, and customer service messages.
Message and data rates may apply. Message frequency may vary.
You may opt out at any time by replying STOP. You may reply HELP for assistance.
Your mobile phone number and SMS consent will not be sold, rented, or shared with third parties or affiliates for their own marketing purposes.
These communications may include quote information, scheduling, pickup coordination, delivery updates, shipment status, and customer service messages.
Message and data rates may apply. Message frequency may vary.
You may opt out at any time by replying STOP. You may reply HELP for assistance.
Your mobile phone number and SMS consent will not be sold, rented, or shared with third parties or affiliates for their own marketing purposes.
5. Email Communications
We may use your email address to respond to quote requests, send service-related updates, answer inquiries, and communicate about your vehicle transportation.
You may opt out of promotional emails where applicable. Service-related communications may still be sent when required to complete your requested service.
You may opt out of promotional emails where applicable. Service-related communications may still be sent when required to complete your requested service.
6. How We Share Information
ZU Associates does not sell your personal information.
We may share necessary information with trusted third parties involved in providing our services, including auto transport carriers, drivers, dispatchers, payment processors, hosting providers, communication service providers, and other business service providers.
We may also disclose information where required by law or legal process.
We may share necessary information with trusted third parties involved in providing our services, including auto transport carriers, drivers, dispatchers, payment processors, hosting providers, communication service providers, and other business service providers.
We may also disclose information where required by law or legal process.
7. Carriers and Transportation Partners
To arrange vehicle transportation, we may provide relevant customer and vehicle information to independent carriers, drivers, dispatchers, or transportation partners.
This may include contact details, vehicle information, pickup information, and delivery information necessary to complete the shipment.
This may include contact details, vehicle information, pickup information, and delivery information necessary to complete the shipment.
8. Cookies and Website Technologies
Our website may use cookies and similar technologies to improve functionality, analyze website traffic, understand user behavior, and improve the browsing experience.
You may control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
You may control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
9. Analytics
We may use analytics tools to understand website traffic and visitor activity.
These services may collect technical and usage information according to their own privacy practices.
These services may collect technical and usage information according to their own privacy practices.
10. Data Security
We take reasonable measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
11. Data Retention
We retain personal information only for as long as reasonably necessary to provide services, maintain records, comply with legal obligations, resolve disputes, and enforce agreements.
When information is no longer required, it may be deleted or anonymized.
When information is no longer required, it may be deleted or anonymized.
12. Your Privacy Choices
Depending on applicable law, you may request access to, correction of, or deletion of certain personal information we maintain about you.
You may also request changes to your communication preferences.
To submit a request, please contact us using the details below.
You may also request changes to your communication preferences.
To submit a request, please contact us using the details below.
13. Children's Privacy
Our website and services are not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we may take reasonable steps to delete it.
We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we may take reasonable steps to delete it.
14. Third-Party Websites
Our website may contain links to external websites or third-party services.
ZU Associates is not responsible for the privacy practices, content, or security of third-party websites.
ZU Associates is not responsible for the privacy practices, content, or security of third-party websites.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or legal requirements.
The updated version will be posted on this page with a revised 23 Sep 2026 date.
The updated version will be posted on this page with a revised 23 Sep 2026 date.
Contact Us
Location Address:
- 7939 Trafalgar CT Severn MD 21144
Phone Number:
- Phone No : +1 (443) 320-8984
Email Address:
- Operations@zuassociates.com
